An intelligent customer service assistant designed for Amazon sellers.It uses a multi-layer knowledge base and AI-powered reply generation architecture to help sellers handle buyer messages more efficiently and safely.Core capabilities include:Automatically reading buyer messagesSupports reading Amazon buyer emails and order messages, helping sellers manage customer communications in one place.Multi-layer knowledge base architectureCombines store product data, seller-uploaded customer service cases, FAQs, after-sales policies, shipping rules, and platform-level customer service rules to provide reliable context for AI-generated replies.Public and private knowledge separationSeller-private knowledge is used only for the corresponding store. Shared experience knowledge and system rules are used only as supporting references and do not override th e seller’s own store policies.Multi-store isolationEach store has its own product data, knowledge base, and customer service context. When switching stores, the system only retrieves data related to the selected store, preventing data from being mixed across stores.Intelligent retrieval strategyThe system automatically identifies buyer intent and retrieves order information, product details, store policies, and historical customer service cases in sequence before generating a more accurate AI reply draft.Coverage of common Amazon customer service scenariosSupports high-frequency Amazon seller scenarios such as pre-sales inquiries, shipping follow-ups, product issues, returns and exchanges.One-click automatic translationSupports one-click translation for chat bubble conversations and AI-generated replies, helping sellers quickly understand buyer messages in different l An intelligent customer service assistant for Amazon /Shopify cross-border e-commerce sellers, featuring a multi-level knowledge base and AI reply generation architecture, helps sellers handle buyer messages more efficiently and securely. * Supported platforms: amazon, Shopify (Support for more platforms such as ozon,fb,whatsapp, etc. will be developed in the future) * One-click authorization for Google Email/Microsoft email * Automatically read buyer order messages/email messages * Global language translation: One-click (AI real-time) translation of historical dialogue messages, supporting one-click conversion from Chinese input to English or any foreign language worldwide, solving scenarios where customer service does not understand English. * One-click AI automatic generation of message responses, one-click re-generation, and automatic filtering of risk words. * Supports agent-assisted unmanned operation mode, achieving 24-hour automatic responses. * Supports uploading and management of sellers' private knowledge bases. One-sentence introduction to this system. Framework structure of cross-border e-commerce multi-platform one-stop customer service solution: The multi-level knowledge base architecture system integrates store product data, customer service cases uploaded by sellers, FAQs, after-sales policies, logistics rules, and platform-level customer service rules to provide knowledge basis for AI responses. The stratification of public and private knowledge: The private knowledge of sellers only serves the corresponding stores. Use public experience knowledge and system rules as auxiliary references to avoid overwriting the seller's own store policies. Multi-store isolation management ensures that each store has its own independent product data, knowledge base, and customer service context. After switching stores, only the relevant data of the current store is read to prevent the mixed use of data from different stores. The intelligent query strategy system will automatically identify the intent based on the buyer's message, and query the order information, product details, store policies and historical customer service cases in sequence to generate a more accurate AI response draft. Covering common customer service scenarios, it supports pre-sale consultation, logistics follow-up, product issues, returns and exchanges, and other high-frequency customer service scenarios for sellers. One-click automatic translation supports one-click translation of chat bubble conversations and AI reply content, helping sellers quickly understand the messages from buyers in different languages. Risk control and manual review support risk word detection, official message action matching, and manual review. All AI responses can be confirmed by the seller before sending, reducing the risk of incorrect responses and platform compliance. Help Amazon sellers reduce repetitive work, improve response efficiency, and make the customer service process smarter, clearer, safer and more controllable. All development interfaces follow the official APi compliance interfaces of amazon/GPT. anguages.Risk control and human reviewSupports risk word detection, official messaging action matching, and human review. All AI-generated replies can be reviewed and confirmed by the seller before sending, reducing the risk of incorrect replies and platform compliance issues.helps Amazon sellers reduce repetitive work, improve response efficiency, and make customer service workflows smarter, clearer, safer, and more controllable.All development integrations use official API-compliant interfaces. Business scope: AI application development, RAG, agent agent, AI customer service, Qwen, Doubao, GPT and other large model AI application development. We have the development qualifications of overseas entity companies and can undertake the development of large models such as gpt,gmeni, and grok. We can develop AI applications through the official API interfaces of openai, Gemini, and Xai (non-third-party), which can be included in the contract. Overseas company bills and invoices can be issued. Declaration The source code systems sold in our store do not include secondary development, deletion, modification, addition of functions, BUG fixes and other services. They do not include third-party paid services involved in the software (such as paid apis, large model token consumption, and listing on app stores). The source code with a demonstration address is consistent with the demonstration. The source code without a demonstration is not guaranteed to be exactly the same as the reference demonstration in the customer's operation and there is a possibility of change. Disclaimer: 1. If the buyer privately conducts secondary development, modification, transfer, or uses the source code for illegal purposes after delivery, our company shall not be held responsible. Please read this statement carefully before purchasing. By purchasing, you indicate that you have read and agreed to all the terms and conditions of this statement. Huzhan Statement: 1. As a third-party intermediary platform, Huzhan ensures the security of transactions and the rights and interests of both buyers and sellers in accordance with the transaction contract (product description, contents agreed upon before the transaction). 2. For projects that are not traded online through the platform, any consequences arising therefrom shall have nothing to do with mutual sites. No matter what reason the seller has for requesting offline transactions, please contact the management to report it. Zhigan Future Technology is located in Hanyang, Wuhan, hubei Province, China. Merchant type: enterprise (business license). Merchant verification: . Contact the seller.dxl_38,.dxl_18,.dxl_61,.dxl_51 {display:none}; 328942750195623475 wechat customer service SMS consultation mutual station IM  working hours Monday to Sunday: 09:00-22:00 Service 4.60 efficiency 4.60 quality 4.60  shop visit  collection Store  merchant has paid a deposit of 300.00 yuan in-store search for products: source code service search: price: - Advertising Commercial advertising, rational choice advertising, official advertising, trustworthy store sales ranking 1 OTC trading multi-merchant C2C guaranteed trading app 2 On-chain centralized wallet uniswap supports multi-ether Tron... 3AI e-commerce customer service, amazon/shopify cross-border e-commerce AI customer service, 4AI emotional Chat, companionship, Ai dating chat, AI virtual boyfriend and girlfriend... 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